Bighorn Mortgage Group Ltd. ("Bighorn Mortgage," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bighornmortgage.com or submit information through our contact forms.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, and similar contact details you provide through our forms.
• Loan Inquiry Information: Property type, estimated purchase price, loan type, and other details relevant to your mortgage inquiry.
• SMS Consent: If you opt in to receive SMS messages, we collect your mobile phone number and consent status.
• Usage Data: Information about how you use our website, including pages visited, time spent, and referring URLs, collected through Google Analytics.
• Device Information: Browser type, IP address, and device identifiers collected automatically when you visit our site.

2. How We Use Your Information

We use the information we collect to:

• Respond to your mortgage inquiries and provide loan guidance
• Send SMS text messages if you have opted in to receive them
• Send email communications related to your inquiry
• Improve our website and services
• Comply with applicable laws and regulations, including NMLS requirements
• Analyze website traffic and user behavior through Google Analytics

3. SMS Messaging

If you provide your mobile phone number and check the SMS consent box on our contact form, you consent to receive text messages from Bighorn Mortgage Group regarding your mortgage inquiry, loan updates, and account notifications.

• Message Frequency: Message frequency varies based on your inquiry and loan status.
• Costs: Message and data rates may apply depending on your mobile carrier and plan.
• Opt-Out: Reply STOP at any time to unsubscribe from SMS messages. You will receive a confirmation message and no further texts will be sent.
• Help: Reply HELP for assistance or contact us at (303) 660-0822.
• No Third-Party Sharing: We do not sell, rent, or share your phone number with third parties for their own marketing purposes.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Wholesale Lenders: When you apply for a loan, we share necessary information with lending partners to process your application.
• Service Providers: Third-party vendors who assist us in operating our website, CRM, and communication systems, bound by confidentiality agreements.
• Legal Requirements: When required by law, regulation, or legal process, including NMLS reporting obligations.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Cookies and Tracking

Our website uses Google Analytics to collect anonymous usage data. This may include cookies that track your visit. You can opt out of Google Analytics tracking by visiting tools.google.com/dlpage/gaoptout. We do not use cookies for advertising or sell your browsing data.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to legal retention requirements
• Opt out of SMS communications at any time by replying STOP
• Opt out of email communications by contacting us directly

8. Children's Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will post the updated policy on this page with a revised effective date. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us